Built for your scale
Who we serve
Multi-hospital systems, community hospitals, and critical access and rural hospitals. The rules are the same for all of them; the resources are not. Pick the path closest to yours.
Three paths
Start from where you are
Many sites, one standard
Health systems
Standardize the program across sites, steady it through mergers and change, and develop the leaders who run it.
A right-sized program
Community hospitals
A program that fits your size, survey-ready evidence, vendors held to their word and a partner who picks up the phone.
The same rules, without a department
Critical access and rural
HTM-in-a-Box puts a complete program in place and keeps it running, with skilled hands when you need them.
Who you will work with
Dustin Telford
AAMIF, CHTM, CBET, CRES, CLES
35 years in healthcare technology management, across hospitals, manufacturer service and independent service organizations.
Focused on patient safety, servant leadership and HTM education, and on HTM as a high-reliability profession.
Where we work
Advisory and leadership work anywhere, remote or on site; hands-on coverage through a vetted network.
- Advisory and leadership: anywhere, by video or on site.
- Hands-on coverage: Dustin and vetted independent technicians matched to the equipment.
- First step: a conversation, or the free Health Check.
Book a call
Start with a conversation
Bring the equipment question that keeps you up at night. A first call is about understanding your situation, not a sales script.